Terms of Use

This Terms of Service (hereinafter referred to as the "Terms") establishes the conditions for the use of various services (hereinafter referred to as the "Services") provided by Shuminavi Inc. (hereinafter referred to as the "Company") on the website "Japan Experience" operated by the Company, between the Company and individuals using "Japan Experience." Before using "Japan Experience," please be sure to review these Terms.
 

Chapter 1 Basic Provisions
The provisions of this chapter apply to all individuals using "Japan Experience."
 

Article 1.1 (Regarding the Terms of Service)
1. Users are considered to have agreed to the content of these Terms by using the Services (defined in Article 1.2, Item 1).
 

2. The Company may change these Terms at any time at its discretion without prior notice to users. The amended Terms shall take effect when displayed on the Services, except in cases separately specified by the Company. If users use the Services after the Terms have been changed, it is considered that they have agreed to the amended Terms, and the amended Terms shall apply.
 

Article 1.2 (Definitions of Terms) 
The meanings of terms used in this Agreement shall be as set forth in the following items.

1.    "Service" means collectively the following services provided by us through "Japan Experience."

Japanese cultural experience reservation service
 

2. The Japanese cultural experience reservation service is a platform service that allows users to make reservation applications for Japanese cultural experiences on the Web. The Company will provide users with information on Japanese cultural experiences, transmit reservation applications to operators, and provide means of payment for fees and other items.
 

3. "Japanese cultural experience information" means all text, images, and other information regarding the Japanese cultural experience provided by the operator, including the content, duration, date, time, location, fees, etc, precautions, and cancellation conditions of the Japanese cultural experience.
 

4. "Japanese cultural experience fee, etc." means the fee for using the Japanese cultural experience, taxes thereon, and other fees necessary for making a reservation for the Japanese cultural experience.
 

5. "Business" means a corporation or individual who posts information about Japanese cultural experiences on "Japan Experience" under contract with the Company.
 

6. "Registration information" means information provided by users to the Company, such as e-mail address, ID, password, name, date of birth, gender, and address.
 

7. "Member" means a user who has completed the membership registration procedures specified in the Terms and Conditions and has been approved as a member by the Company.
 

8. "Guest" means a user who uses Japan Experience without registering as a member as designated by the Company. Guest users who also agree to these Terms of Use and use the Service shall be governed by these Terms of Use.
 

9. "Content" means any and all information, including but not limited to text, images, video, and software.
 

Article 1.3 (Terms of Use of the Service)
1. Those who wish to use the Service shall use the Service on their own volition and at their own risk, and upon agreeing to the terms of this Agreement.
 

2. Users who wish to make reservations for Japanese cultural experiences using this service may become members by completing the membership registration procedures specified by the Company, or may use the service as a guest. However, the Company reserves the right to refuse membership registration or to deny guest use if the user has violated the Terms of Use in the past, if the Company determines that there is a risk of violation of the Terms of Use, or if the Company otherwise deems the user to be inappropriate.
 

3. Users who wish to make reservations for Japanese cultural experiences using this service may become members by completing the membership registration procedures specified by the Company, or may use the service as a guest. However, the Company reserves the right to refuse membership registration or to deny guest use if the user has violated these Terms of Use in the past, if the Company determines that there is a risk of violation of these Terms of Use, or if the Company otherwise deems the user to be inappropriate.
 

Article 1.4 (Changes to the Service, etc.)

1.The Company may change, add, suspend, or terminate the Service, in whole or in part, at any time and for any reason (hereinafter referred to as "Change, etc." in this Article). The Company may, at any time and for any reason, change, add, suspend, or terminate the Service in whole or in part (hereinafter in this Article, "Change, etc.").
 

2. The Company shall not be liable for any damages incurred by users as a result of changes to the Service.

Article 1.5 (Registration e-mail address and password)

1. Members must register a usable e-mail address under their control as their login ID during the membership registration process, and must change the e-mail address to another usable e-mail address under their control when the e-mail address is no longer under their control.
 

2. Members shall set a password that cannot be easily guessed by a third party, shall not disclose their password to a third party, shall log out when using the Service on a computer or cell phone used by more than one person, and shall use the email address registered as their login ID (hereinafter referred to as "registered The Company assumes full responsibility for the management of the email address registered as the login ID (hereinafter referred to as "registered email address") You shall be responsible for the management of the email address registered as your login ID (hereinafter referred to as "registered email address") and password.
 

3. Members may not transfer or allow a third party to use their registered e-mail address and password.
 

4. When the Service is used by a registered e-mail address and password, the Company may assume that the member who registered the e-mail address and password has used the Service, and that the member is responsible for any and all consequences and liabilities arising from such use.
 

5. The Company shall not be liable for any damages caused by the use of the registered e-mail address or password by a third party.
 

Article 1.6 (Resignation of Members)

If a member wishes to cancel his/her membership, he/she shall follow the cancellation procedure designated by the Company. The Company shall not be obligated to continue to retain the registration information of those who have withdrawn from the membership.
 

Article 1.7 (Maintenance of the Usage Environment)

1. In using the Service, Users shall, at their own expense and responsibility, prepare the necessary PCs, mobile terminals, and other equipment, software, and communication means, and connect and operate them appropriately.
 

2. Users shall take security measures to prevent computer virus infection, unauthorized access, and information leakage, etc., in accordance with their own usage environment.
 

3. The Company is not involved in, and assumes no responsibility for, the user's usage environment.
 

Article 1.8 (Handling of Personal Information)
The Company shall properly handle personal information of members and guests in accordance with the Company's "Privacy Policy".
 

Article 1.9 (Inspection and Use of Statistical Data, etc.)

The Company may create statistical data, etc., which is processed, compiled, and analyzed so that the registration information and the user's usage history of the Service cannot identify specific individuals, and may view and use (including but not limited to allowing third parties to view and use, providing as marketing materials, developing new functions for the Service, and conducting market research) such usage history or statistical data, etc. without any limitations, and the user agrees to this in advance.
 

Article 1.10 (Prohibited Acts by Users)

Users shall not engage in any of the following acts that the Company deems applicable or likely to fall under any of the following items.
 

1. Actions that violate these Terms and Conditions
2.Acts that violate laws and regulations or public order and morals

3. Suggesting, inducing, encouraging, or recommending illegal, criminal, or antisocial acts.

4. Infringement of intellectual property rights such as copyrights and trademarks of the Company or a third party

Any act that infringes on the property, credit, reputation, or privacy of the Company or any third party.

6. Posting or transmitting content that is untrue or misleading.

7. Actions aimed at harassing or defaming other users or businesses.

8. Posting or transmitting content that discriminates on the basis of race, nationality, creed, gender, social status, family origin, etc.

9. Posting or transmitting any image, video, illustration, painting, or other obscene content that exposes close-ups of the breasts, buttocks, or genitalia.

10. Actions that aim to meet or have a relationship with a person of the opposite sex whom you have never met before.

11. Posting or transmitting statements (including merely linking to such statements) that lead to websites that the Company deems inappropriate, such as adult sites, one-click fraud sites, and sites that aim to spread viruses or other harmful computer programs.

12. Posting or transmitting content that may glamorize, induce, or encourage suicide, self-harm, or drug abuse.

13. Posting or transmitting violent or grotesque pictures or content that users may find offensive.

14. Posting or transmitting content that solicits third parties, such as pyramid schemes, chain mail, MLM (multi-level marketing), and lead mail.

15. Posting or transmitting multiple contents with the same purpose for the purpose of advertising, solicitation, etc. (including multi-posting, spamming, and chain mail).

16. Using the Service, in whole or in part, for commercial purposes (except with the Company's consent).

17. Political or religious activities (except with the Company's consent)

Impersonation of the Company or a third party.

19. Actions that overload the server beyond the scope of normal use, promote such actions, or otherwise interfere with the operation of this service.

20. Transmitting or posting harmful computer programs such as computer viruses.

21. Delay or failure to pay fees for Japanese cultural experiences booked through the Service, fees for purchases made through the Service, cancellation fees, or any other obligations.

22. Actions that violate the precautions, cancellation policies, or other terms and conditions set forth by the Company or the operator.

23. Use of a credit card in the name of another person without the permission of the credit card holder, or entering false credit card information, password, or other authentication information.

24. Other acts that we deem inappropriate. 
 

Article 1.11 (Response to Violations)

1. If we determine that a user has violated these Terms of Use, we may take any of the following actions against the user. 
 

To view content posted or transmitted by users, and to change, disclose, or delete said content, in whole or in part, without prior notice to users.
 

To stop any conduct that violates these Terms of Use, and to demand that the same conduct not be repeated.
 

To temporarily suspend the use of this service
 

Terminating a member's registration.
 

Disclosing the fact of the violation within or outside the Service (including providing information to the police or other public authorities in the event that a criminal case or other matter may arise).
 

2. The Company shall not be liable for any damages incurred by users as a result of the measures described in the preceding paragraph. Please note that the Company will not accept any questions or complaints regarding the measures taken by the Company in accordance with the provisions of this Article.
 

Article 1.12 (Disclaimer of Liability)

1. The parties to the contract for the reservation or use of the Japanese cultural experience are the member or guest and the operator, and the Company is not a party to such contract. The Company shall not be responsible for the performance of the contract by the operator.
 

2. The Company shall assume no responsibility for any and all problems that arise between the user and the business or between users. In the unlikely event that a dispute arises between a user and a business or between users, and we have no choice but to respond directly to this, the user shall indemnify us for any and all damages incurred.
 

3. Users agree that we shall not be liable for any damages arising out of or in connection with (1) their use or inability to use the Service, (2) unauthorized access or unauthorized modification, (3) acts by other users of the Service, (4) impersonation by a third party, or (5) any other matter related to the Service.
 

4. The Company does not guarantee the truthfulness, currency, certainty, usefulness, etc. of information and advice provided by the Company, businesses, or users. The Company shall not be liable for any damages incurred by users in relation to information or advice provided by the Company, businesses, or users.
 

5. We do not guarantee that the Service is free from defects. In the unlikely event that a defect is found in the Service, we will make every effort to correct it, but we shall not be liable for any damages incurred by the user as a result of a defect in the Service.
 

6. In the event that we are liable for damages, except in the case of willful misconduct or gross negligence on our part, we shall be liable for damages up to the amount equivalent to the Japanese cultural experience fees, etc., directly and actually suffered by the user in question and damages arising from special circumstances (damages that were foreseen or predicted to occur). We shall not be liable for damages arising from special circumstances (including cases where we foresaw or could have foreseen the occurrence of damages).
 

Article 1.13 (Temporary Suspension of Service Operation Due to Maintenance, etc.)

1. We may temporarily suspend the operation of the Service without prior notice or consent from the user in the following cases, and the user agrees to this in advance.

In the event of maintenance of servers related to the Service, specification changes to the Service, or repair of system defects, etc.
 

(2) When natural disasters or other emergencies have occurred or are likely to occur, or when the operation of the Service becomes difficult or impossible due to the amendment or enactment of laws and regulations, etc.
 

(3) When the Company deems it necessary to temporarily suspend the operation of the Service for other unavoidable reasons.
 

2. The Company shall not be held responsible in any way for users not being able to use the Service due to the temporary suspension of the Service as stipulated in the preceding paragraph.
 

Article 1.14 (Assignment of rights and obligations, etc.)

1. Members shall not assign or lend their rights and obligations under the Terms to any third party, or offer them as collateral, without the prior written consent of the Company.
 

2. In the event that a third party succeeds to the business of the Service due to a merger, business transfer, or other reason, the Company may transfer the status under the Terms, rights and obligations under the Terms, and member registration information to the successor of such business, and the user agrees in advance to such transfer in this section. The user shall be deemed to have agreed in advance to such transfer in this paragraph.
 

Article 1.15 (Intellectual Property Rights, etc.)

1. In the event that intellectual property rights such as copyrights arise in the content posted or transmitted by users to the Service, users agree that until the expiration of the duration of the rights, we may use (including but not limited to reproduction, screening, public transmission, distribution, transfer, loan, translation, adaptation, etc.) said content without compensation to the extent necessary for advertising, promotion, improvement, maintenance, etc. of the Service, (including, but not limited to, reproduction, screening, public transmission, distribution, transfer, lending, translation, adaptation, etc.; the same shall apply hereinafter in this Article) to the extent necessary for advertising, promotion, improvement, maintenance, etc. of the Service. The same shall apply hereinafter in this Article). (2) The user grants us permission to use (including but not limited to reproduction, showing, public transmission, distribution, transfer, loan, translation, adaptation, etc.) such content without compensation. The user shall not exercise moral rights with respect to the use of said content by the Company or third parties authorized by the Company in accordance with this paragraph.
 

2. Except as provided in the preceding paragraph, intellectual property rights in the text, images, videos, site design, layout, trademarks, marks, and other content related to the Service contained in "Japan Experience" belong to the Company or to right holders who have licensed their use to the Company. Users may not use such information without the prior written consent of the Company.
 

Article 1.16 (Confidentiality)

Users shall treat as confidential and shall not disclose to any third party any non-public information disclosed by the Company to users in connection with the Service that the Company requires to be treated as confidential, except with the prior written consent of the Company.
 

Article 1.17 (Severability)

1. Even if some of the provisions of these Terms and Conditions are determined to be invalid under laws and regulations, the other provisions of these Terms and Conditions shall remain valid.
 

2. Even if some of the provisions of these Terms and Conditions are held invalid or revoked in relation to certain users, these Terms and Conditions shall remain valid in relation to other users.
 

Article 1.18 (Standard Time)

All reservation requests for Japanese cultural experiences by users, cancellations of reservation requests for Japanese cultural experiences, and all other times that are used as a reference point in connection with the Service shall be based on Japan Standard Time.
 

Article 1.19 (Governing Law and Jurisdiction)

These Terms of Use shall be governed by and construed in accordance with the laws of Japan. In the event of litigation between the Company and a user in connection with these Terms of Use, the Tokyo Summary Court or the Tokyo District Court shall have exclusive jurisdiction as the court of first instance, depending on the amount of the claim.
 

Chapter 2 Japanese Culture Experience Reservation Service Regulations
 

The provisions of this chapter apply to all members and guests using the Japanese cultural experience reservation service.
 

Article 2.1 (Reservations for Japanese cultural experiences)

1. Members and guests shall check the information on Japanese cultural experiences provided on "Japan Experience", provide registration information and other information designated by the Company, and apply for reservations for Japanese cultural experiences. The information on Japanese cultural experiences may differ from the information provided by the same operator on other websites, and the Company does not guarantee that the prices and other terms and conditions for Japanese cultural experiences posted on "Japan Experience" are the most advantageous to the user.
 

2. Member and Guests agree that the Company or the operator shall determine the method of reservation for the Japanese cultural experience according to the following methods
 

Approval-based reservation confirmation
 

When a member or guest makes a reservation on "Japan Experience", it is treated as a "tentative reservation". After confirming the facilities and resources, if the event can be held, the reservation will be confirmed as a "full reservation".
 

3. After the conclusion of the contract stipulated in the preceding paragraph, the operator may change the fees and other terms and conditions of the Japanese cultural experience. Even in this case, the fees and other terms and conditions of the Japanese cultural experience at the time the contract is concluded shall apply to the contract already in effect prior to the change.
 

4. Members and guests who do not have Japanese citizenship shall, at the time of reservation application, guarantee that they meet the conditions for entry and stay in Japan (including having the necessary documents such as passport and visa ready). The Company shall guarantee that the member or guest has the necessary documents (passport, visa, etc.) to enter and stay in Japan. The Company shall not be liable for any damage caused by a violation of the provisions of this paragraph.
 

Article 2.2 (Payment of Fees)

1. Members and their guests shall pay the fees for the Japanese cultural experience in the amount and by the method specified in the Japanese cultural experience information.
 

2. If it is found after the reservation is completed that payment cannot be made by the specified method, the member and guests agree to pay the Japanese cultural experience fee, etc. by other payment methods available at the time when it is found that payment cannot be made (only if such other payment methods are specified by the operator in advance), and agree to pay the fee, etc. by the available payment methods. If there is no available payment method, the Member and Guests agree that the contract for the Japanese cultural experience will be cancelled.
 

Article 2.3 (Change or Cancellation of Reservations)

1. Members and their guests agree to abide by the cancellation policy, terms, etc. set forth by the operator with respect to changes to the contract for use of the Japanese cultural experience, the possibility of cancellation, cancellation fees, and other conditions.
 

2. Members and their guests may request changes or cancellations to the Japanese cultural experiences through the Service in accordance with the cancellation policy, terms, etc., stipulated by the operator and in the manner stipulated by the Company. In this case, members and guests agree that the change or cancellation of the Japanese cultural experience usage contract will take effect at the time the notification of acceptance of the request is sent to the registered e-mail address.
 

3. In addition to the preceding paragraph, members and guests may change or cancel the contract of using the Japanese cultural experience upon agreement with the operator, in accordance with the cancellation policy, terms, etc. set forth by the operator.
 

4. Members and their guests acknowledge in advance that even if a contract for the use of the Japanese cultural experience has been concluded, the use of the Japanese cultural experience may become unavailable due to inclement weather or other reasons.
 

5. In the event of any trouble or dispute between a member or guest and the operator due to a change or cancellation of the contract for use of the Japanese cultural experience, the matter shall be resolved directly between the member or guest and the operator, and the Company shall not be liable for any loss or damage arising therefrom.
 

Article 2.4 (Confirmation)

The Company may confirm with Members and their Guests whether or not they are using the Japanese cultural experiences reserved through the Service, and Members and their Guests shall cooperate with the Company in this regard.

2024.02.01